Adobe Campaign Business Practitioner (CBP) Certification Practice Exam

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In the campaign report, reactivity is a measure of what?

  1. Opens per email sent

  2. Distinct clicks as a percentage of distinct opens

  3. Total clicks per campaign

  4. Email responses

The correct answer is: Distinct clicks as a percentage of distinct opens

Reactivity in the context of a campaign report refers to distinct clicks as a percentage of distinct opens. This metric helps to evaluate how engaged recipients are with the content of the email once they have opened it. By measuring reactivity, marketers can understand the effectiveness of their messaging, the appeal of their calls to action, and ultimately, how well they are capturing the audience's interest beyond simply getting them to open the email. High reactivity indicates that the content is resonating well with those who open the email, as it reflects the likelihood of them taking further action, such as clicking on links within the email.